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Why register?

  • Find costs of tests and doctor visits
  • Look up a claim status
  • Find a doctor
  • Check account balances
Take a quick tour

Member Guidelines

Know your health insurance rights

Learn about your rights as an Aetna HMO, PPO or Medicare member.

Your Aetna Member Rights
Learn about your rights to information, care, decision-making, giving input, and more.
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Disclosure Information
Find the disclosure information for your health plan.
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Health Insurance Appeals and Claims Process
Find the information you need to make appeals and dispute claims for PPO and for HMO.

State-Specific Health Insurance Appeals Processes
Look up the appeals process for your state.
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Changing Health Plan Coverage
You have the right to cancel your plan. Learn about the steps you would need to take.
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Health Care Quality
You have the right to quality health care. Find out more about your rights.
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Transforming Health Care
Better health care: Making it happen
We’re committed to building a better health care system for America. That means getting everyone covered, improving the quality of care and getting better value for every dollar spent on health care.
Healthy Living
Healthy Living